Privacy Policy —
How 1112bet Protects Your Data

Information We Collect

When you register for and use the 1112bet platform, we collect certain categories of personal information. This collection is necessary to operate the platform, verify your identity, process payments, and comply with our obligations under applicable data protection standards. The categories of information we collect are described in detail below.

1.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, email address, mobile phone number, and residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).
• Identity Verification (KYC) Documents: Copies of your National Identity Card (NID), passport, or other government-issued identification documents submitted during the Know Your Customer verification process.
• Financial Information: Mobile banking account numbers (bKash, Nagad, Rocket, Upay), bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and transaction records associated with deposits and withdrawals made on 1112bet.
• Communications: Messages, emails, and live chat transcripts sent to and received from the 1112bet support team at [email protected].
• Responsible Gaming Preferences: Deposit limits, session time controls, cooling-off periods, and self-exclusion requests submitted through the platform or via support.

1.2 Information Collected Automatically

• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone settings.
• Usage Data: Pages visited on the 1112bet platform, game sessions played (including games on the 1112bet Casino section, slots, cricket betting markets, and table games), clickstream data, session duration, and referral URLs.
• Cookies and Tracking Technologies: Session cookies, preference cookies, and analytics identifiers. See Section 4 (Cookies & Tracking) for full details.
• Transaction Logs: Automated records of all deposits, withdrawals, bonus activations, wagers placed, and game results associated with your account.

The legal basis for collecting and processing this information is: (a) the performance of a contract between you and 1112bet (your account agreement); (b) compliance with legal obligations such as KYC and anti-money laundering requirements; (c) our legitimate interests in operating a secure and fair platform; and (d) your consent, where specifically requested.

How We Use Your Data

1112bet uses the personal data we collect for specific, legitimate purposes directly related to the operation of the platform and the delivery of services to registered players across Bangladesh. We do not use your data for purposes that are incompatible with those stated below.

1112bet will never sell your personal data to third parties for their own marketing purposes. If you have consented to receiving promotional communications from 1112bet — such as notifications about BPL season bonuses, Eid promotions, or new slot game launches — you may withdraw that consent at any time by contacting [email protected] or updating your account preferences.

Data Sharing & Disclosure

1112bet does not sell, trade, or rent your personal data to unaffiliated third parties for commercial purposes. We may, however, share your data with a limited set of trusted service providers and in specific legally required circumstances, as described below.

3.1 Trusted Service Providers

We engage third-party service providers to support platform operations. These providers are contractually bound to process your data only for the specific purposes we define and in a manner consistent with this Privacy Policy. Categories of service providers include:

• Payment Processors: bKash, Nagad, Rocket, Upay, and the Bangladeshi banks listed on the platform receive the minimum financial data necessary to process your transaction.
• KYC Verification Partners: Identity verification service providers who assist in confirming the authenticity of documents submitted during the account verification process.
• Game Content Providers: Certified gaming studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive session identifiers necessary to deliver their games. They do not receive your full personal profile.
• Platform Analytics Providers: Anonymised or pseudonymised usage data may be shared with analytics platforms to help us understand how the platform is used and how it can be improved.
• Fraud Prevention Services: Specialist fraud detection providers who analyse transaction patterns to identify and prevent financial crime on the platform.

3.2 Legal Disclosures

1112bet may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where we are legally required to do so, or where such disclosure is necessary to protect the rights, property, or safety of 1112bet, its players, or the general public. This includes disclosures in connection with anti-money laundering investigations and the prevention of financial fraud.

Cookies & Tracking

1112bet uses cookies and similar tracking technologies to operate the platform effectively, personalise your experience, and analyse usage patterns. A cookie is a small text file placed on your device when you visit a website. Cookies cannot carry viruses or install software on your device.

The following categories of cookies are used on the 1112bet platform:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your 1112bet Login session, remember your authentication state, and enable secure access to your account. These cookies cannot be disabled without disrupting platform functionality.
• Preference Cookies: These cookies remember your platform preferences — such as your preferred language (English) and display settings — so that they are retained across sessions.
• Analytics Cookies: We use anonymised analytics cookies to understand how players navigate the 1112bet platform, which games are most popular, and where technical issues may arise. This data is aggregated and does not identify individual users.
• Security Cookies: Short-lived cookies used to detect and prevent fraudulent activity, including suspicious login attempts and bot activity during the 1112bet Login process.

You may control cookie settings through your browser preferences. Most modern browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will impair your ability to log in to your 1112bet account and use core platform features. Disabling analytics or preference cookies will not affect your ability to place bets or access games.

Data Security

1112bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. The security infrastructure underlying the 1112bet platform includes the following protections:

• 256-Bit SSL Encryption: All data transmitted between your device and the 1112bet platform — including during the 1112bet Login process, payment transactions, and account management activities — is encrypted using 256-bit SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data, including KYC documents and financial information, is stored in encrypted form on secure servers. Encryption keys are managed separately from the data they protect.
• Access Controls: Access to personal data within 1112bet's systems is restricted on a strict need-to-know basis. Only authorised personnel who require access to perform their specific job functions are permitted to view personal data.
• Intrusion Detection: Continuous monitoring of the platform's infrastructure for anomalous activity, unauthorised access attempts, and potential security breaches. Suspicious activity triggers automatic alerts and manual investigation.
• Regular Security Audits: The platform undergoes periodic security assessments and penetration testing to identify and address potential vulnerabilities before they can be exploited.
• Password Security: Account passwords are stored using industry-standard one-way hashing algorithms. 1112bet staff members cannot view your password in plain text.

Data Retention

1112bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the principal categories of data held by 1112bet:

After the applicable retention period has expired, personal data is securely deleted or anonymised in accordance with 1112bet's data disposal procedures. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and research purposes.

If you request deletion of your personal data (see Section 7 — Your Privacy Rights), 1112bet will action your request subject to any overriding legal retention obligations. Data that must be retained for regulatory compliance purposes cannot be deleted prior to the expiry of the applicable retention period, even if a deletion request is received.

Your Privacy Rights

As a registered user of 1112bet, you hold a number of rights in relation to the personal data we hold about you. These rights are summarised below. To exercise any of these rights, please contact the 1112bet data team at [email protected] with the subject line "Privacy Rights Request" and your registered account details.

• Right of Access: You have the right to request a copy of the personal data that 1112bet holds about you. We will provide this information within 30 days of receiving a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update basic account information directly through your account settings.
• Right to Erasure: You may request the deletion of your personal data. This right is subject to overriding legal retention obligations (see Section 6). Where deletion is not possible due to a legal hold, we will inform you of the specific reason.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute regarding accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that your personal data be provided to you in a structured, machine-readable format.
• Right to Object: You may object to the processing of your personal data where that processing is based on our legitimate interests. We will assess whether our legitimate interests override your objection on a case-by-case basis.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• Right Against Automated Decisions: Where a decision that materially affects you is made solely by automated means, you have the right to request human review of that decision. Contact [email protected] to exercise this right.

Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about the way in which 1112bet handles your personal data, please contact the 1112bet support and data team using the contact details below.

All privacy-related enquiries and rights requests should be directed to:

When submitting a privacy rights request, please include your full name, the email address associated with your 1112bet account, and a clear description of the right you wish to exercise or the concern you wish to raise. We may ask you to verify your identity before processing your request to ensure that we do not inadvertently disclose or alter data belonging to another individual.

1112bet takes all privacy complaints seriously and will investigate each matter thoroughly. We aim to resolve all complaints directly with the individual concerned. If, after engaging with our support team, you remain unsatisfied with how your concern has been handled, you may escalate the matter through the applicable dispute resolution channels available in your jurisdiction.

1112bet reserves the right to update this Privacy Policy at any time. Any material changes to this policy will be communicated to registered players via the email address on file. The date of the most recent revision is displayed at the top of this document and at the top of this page. Your continued use of the 1112bet platform after a policy update constitutes your acceptance of the revised Privacy Policy.